General News

Customer Service in Wine Tourism: Luxury of Time

 We live in a world where time has become the most valuable resource, so much so that we speak about the luxury of time, and we carefully choose where we invest it. Consequently, and talking about hospitality, our clients measure their experiences in terms of how much they have enjoyed (or not) the time they spent in a winery experience rather than in doing anything else. It is no longer just about iconic wines, stunning architecture, top notch wine glasses and silverware or even, breathtaking landscapes. Now, more than ever, it all narrows down to people.

Visitors are the lifeblood of a wine tourism business.  The business’s goal is not only to convert visitors into consumers of the winery’s brands, but into brand ambassadors as well.  If you provide an unforgettable experience for your visitors, they will pay you back many times over.

The Rioja Regulatory Council recently released its Wine Tourism Observatory Report for 2019, a detailed study of the current state of wine tourism in the Rioja region, that includes the three zones of Alta, Alavesa and Oriental.


Together, let's #BookThemOut. South Australia's tourism, wine and food businesses are asking for support in the wake of unprecedented bushfires at the start of summer.


On February 20, 2020,  a page was turned for the Crus Bourgeois du Médoc and their quality assessment procedure. The new classification will now be awarded for five years and consist of three categories: Cru Bourgeois, Cru Bourgeois Superieur and Cru Bourgeois Exceptionnel. A clear, impartial, objective classification which will enable consumers to buy Crus Bourgeois with complete confidence.

 Islander Estate Vineyards News |  by Yale Norris

It has been a little over four weeks since the fire storm that claimed The Islander Estate Vineyards estate. 
As we begin to move from the immediate crisis response towards planning our rebuild, we want to share more information with the many industry partners, customers, community members & volunteers who have supported us in these difficult weeks.

Four days of events and walk-around tastings in order to promote the world wine culture.

Divinum : Land, vineyards, history.

What's the Divinum Wine Fair?

It is an event of the wine world not to be missed in the French-speaking part of Switzerland, which will take place at the Parc de Sports in Morges, near Lausanne, from April 1st to 6th 2020!

Vendimia (Wine Harvest Festival) is the largest national festival in Argentina and has been celebrated since 1936. Nowadays, the central act of this celebration is an imposing allegorical show with great choreography framed in a display of light and sound that takes place on a
130-meter stage wide at the Frank Romero Day Amphitheater nestled in the middle of the hills surrounding the city of Mendoza.


Wine tourism events abound in the Rioja region.  Every week our cities, towns and individual wineries organize activities for visitors and locals alike.  Here are three of the most popular events for you to enjoy:  the Haro Train Station Experience and the harvest festivals in Rioja Alavesa and Logroño.