News

Customer Service in Wine Tourism: Luxury of Time

 We live in a world where time has become the most valuable resource, so much so that we speak about the luxury of time, and we carefully choose where we invest it. Consequently, and talking about hospitality, our clients measure their experiences in terms of how much they have enjoyed (or not) the time they spent in a winery experience rather than in doing anything else. It is no longer just about iconic wines, stunning architecture, top notch wine glasses and silverware or even, breathtaking landscapes. Now, more than ever, it all narrows down to people.

The Rioja Regulatory Council recently released its Wine Tourism Observatory Report for 2019, a detailed study of the current state of wine tourism in the Rioja region, that includes the three zones of Alta, Alavesa and Oriental.

Together, let's #BookThemOut. South Australia's tourism, wine and food businesses are asking for support in the wake of unprecedented bushfires at the start of summer.

 Islander Estate Vineyards News |  by Yale Norris

It has been a little over four weeks since the fire storm that claimed The Islander Estate Vineyards estate. 
As we begin to move from the immediate crisis response towards planning our rebuild, we want to share more information with the many industry partners, customers, community members & volunteers who have supported us in these difficult weeks.